Nosmalltalk KL

Refund policy

This applies to any Nosmalltalk KL session you have paid for, circles and flagship dinners alike.

If your plans change

Bookings are non-refundable. We hold a place for you, turn other people away once a session fills, and commit to the venue on the strength of who has booked, so a place you take is a place someone else could not have.

If you can't make it, please tell your circle lead or the host as early as you can. We can usually pass the place to someone on the waitlist, and we would much rather do that than have a seat sit empty.

If we cancel or move the session

You are refunded in full, within 7 working days. This covers any case where the change is ours: we cancel, we move the date, time or venue and it no longer works for you, or we can't give you a place after you have paid.

We ask for your bank details at that point rather than holding them in advance.

If you paid and ended up on the waitlist

Your payment is fully refundable if a place doesn't open up. You are never out of pocket for a session you did not get into.

How to ask for a refund

Message your circle lead or host, or email nosmalltalk.admin@gmail.com. Tell us which session you booked and the name you booked under, and we will confirm where things stand.

Nosmalltalk KL is in the process of registering as a company. Until that is complete, payments go through Excelsa Consulting, an existing entity under the same founder.

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